Non-Discrimination Notice/ Filing A Grievance

Language Assistance

Seasons Change Home Health Care, Inc., A Change of Seasons Home Health Care, LLC., and A Change of Seasons Hospice, Inc. complies with applicable federal civil rights laws and does not discriminate, exclude or treat people differently on the basis of social status, political belief, race, religion, color, national origin, sex, age, disability, marital status, sexual preference, or source of payment with regard to admission, access to treatment, or employment. 

Seasons Change Home Health Care, Inc., A Change of Seasons Home Health Care, LLC., and A Change of Seasons Hospice, Inc.:

Provides free aids and services to people with disabilities to communicate effectively with us, such as:

• Qualified sign language interpreters
• Written information in other formats (large print, audio, accessible electronic formats, other formats)

Provides free language services to people whose primary language is not English, such as:

• Qualified interpreters
• Information written in other languages

If you need these services, contact our Civil Rights Coordinator. The contact information is found below.

If you believe that Seasons Change Home Health Care, Inc., A Change of Seasons Home Health Care, LLC., or A Change of Seasons Hospice, Inc. has failed to provide these services or discriminated in any other way, you may file a grievance in person or by mail or phone by using the following contact information. If you need help filing a grievance, our Civil Rights/Section 1557 Coordinator is available to help: Civil Rights Coordinator, 8201 Port Austin Road, Pigeon, MI 48755; phone: 1-800-392-3660.

It is the law for Seasons Change Home Health Care, Inc., A Change of Seasons Home Health Care, LLC., and A Change of Seasons Hospice, Inc. not to retaliate against anyone who opposes discrimination, files a grievance or participates in the investigation of a grievance.

Grievances must be submitted to Seasons Change Home Health Care, Inc., A Change of Seasons Home Health Care, LLC., or A Change of Seasons Hospice, Inc. within 60 days of the date you become aware of the possible discriminatory action, and must state the problem and the solution sought. We will issue a written decision on the grievance based on a preponderance of evidence no later than 30 days after its filing, including a notice of your right to pursue further administrative or legal action. You may also file an appeal of our decision in writing to the Administrator within 15 days. The Administrator will issue a written response within 30 days after its filing.

The availability and use of this grievance procedure does not prevent you from pursuing other legal or administrative remedies.

You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights by using any of the following methods:

• Submit electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf
• Write to Centralized case Management Operations, U.S. Department of Health and Human Services, 200 Independence Avenue, SW, Room 509F, HHH Building, Washington, D.C. 20201. Complaint forms are available at: http://www.hhs.gov/ocr/office/file/index.html
• Call 1-800-368-1019 (toll free) or 1-800-537-7697 (TDD).

Home Health Care, Hospice, and Private Duty

​Toll Free:  1-800-392-3660​
Fax: 1-989-856-2801

English
Seasons Change Home Health Care, Inc., A Change of Seasons Home Health Care, LLC., and A Change of Seasons Hospice, Inc. complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.  ATTENTION:  If you speak English, language assistance services, free of charge, are available to you.  Call 1-800-392-3660.

Español (Spanish)
Seasons Change Home Health Care, Inc., A Change of Seasons Home Health Care, LLC., and A Change of Seasons Hospice, Inc. cumple con las leyes federales de derechos civiles aplicables y no discrimina por motivos de raza, color, nacionalidad, edad, discapacidad o sexo. ATENCIÓN:  si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.  Llame al 1-800-392-3660.

繁體中文 (Chinese)
Seasons Change Home Health Care, Inc., A Change of Seasons Home Health Care, LLC., and A Change of Seasons Hospice, Inc. 遵守適用的聯邦民權法律規定，不因種族、膚色、民族血統、年齡、殘障 或性別而歧視任何人 注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1-800-392-3660.

한국어 (Korean)
Seasons Change Home Health Care, Inc., A Change of Seasons Home Health Care, LLC., and A Change of Seasons Hospice, Inc. 은(는) 관련 연방 공민권법을 준수하며 인종, 피부색, 출신 국가, 연령, 장애 또는 성별을 이유로 차별하지 않습니다. 주의:  한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다.  1-800-392-3660 번으로 전화해 주십시오.

Tiếng Việt (Vietnamese)
Seasons Change Home Health Care, Inc., A Change of Seasons Home Health Care, LLC., and A Change of Seasons Hospice, Inc . tuân thủ luật dân quyền hiện hành của Liên bang và không phân biệt đối xử dựa trên chủng tộc, màu da, nguồn gốc quốc gia, độ tuổi, khuyết tật, hoặc giới tính.  CHÚ Ý:  Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn.  Gọi số 1-800-392-3660.

لعربية (Arabic)
ﺑﻘﻮاﻧﯿﻦ اﻟﺤﻘﻮق اﻟﻤﺪﻧﯿﺔ اﻟﻔﺪراﻟﯿﺔ اﻟﻤﻌﻤﻮل ﺑﮭﺎ وﻻ ﯾﻤﯿﺰ ﻋﻠﻰ أﺳﺎس اﻟﻌﺮق أو اﻟﻠﻮن أو  Seasons Change Home Health Care, Inc., A Change of Seasons Home Health Care, LLC., and A Change of Seasons Hospice, Inc. ﯾﻠﺘﺰم اﻷﺻﻞ اﻟﻮطﻨﻲ أو اﻟﺴﻦ أو اﻹﻋﺎﻗﺔ أو اﻟﺠﻨﺲ. ﻣﻠﺤﻮظﺔ:  إذا ﻛﻨﺖ ﺗﺘﺤﺪث اذﻛﺮ اﻟﻠﻐﺔ، ﻓﺈن ﺧﺪﻣﺎت اﻟﻤﺴﺎﻋﺪة اﻟﻠﻐﻮﯾﺔ ﺗﺘﻮاﻓﺮ ﻟﻚ ﺑﺎﻟﻤﺠﺎن.  اﺗﺼﻞ ﺑﺮﻗﻢ 1-800-392-3660.

Русский (Russian)
Seasons Change Home Health Care, Inc., A Change of Seasons Home Health Care, LLC., and A Change of Seasons Hospice, Inc . соблюдает применимое федеральное законодательство в области гражданских прав и не допускает дискриминации по признакам расы, цвета кожи, национальной принадлежности, возраста, инвалидности или пола. ВНИМАНИЕ:  Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода.  Звоните 1-800-392-3660.

Français (French)
Seasons Change Home Health Care, Inc., A Change of Seasons Home Health Care, LLC., and A Change of Seasons Hospice, Inc . respecte les lois fédérales en vigueur relatives aux droits civiques et ne pratique aucune discrimination basée sur la race, la couleur de peau, l'origine nationale, l'âge, le sexe ou un handicap. ATTENTION :  Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement.  Appelez le 1-800-392-3660.

Tagalog (Tagalog – Filipino)
Sumusunod ang Seasons Change Home Health Care, Inc., A Change of Seasons Home Health Care, LLC., and A Change of Seasons Hospice, Inc. sa mga naaangkop na Pederal na batas sa karapatang sibil at hindi nandidiskrimina batay sa lahi, kulay, bansang pinagmulan, edad, kapansanan o kasarian. PAUNAWA:  Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad.  Tumawag sa 1-800-392-3660.

Deutsch (German)
Seasons Change Home Health Care, Inc., A Change of Seasons Home Health Care, LLC., and A Change of Seasons Hospice, Inc. erfüllt geltenden bundesstaatliche Menschenrechtsgesetze und lehnt jegliche Diskriminierung aufgrund von Rasse, Hautfarbe, Herkunft, Alter, Behinderung oder Geschlecht ab.  ACHTUNG:  Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung.  Rufnummer: 1-800-392-3660.

日本語 (Japanese)
Seasons Change Home Health Care, Inc., A Change of Seasons Home Health Care, LLC., and A Change of Seasons Hospice, Inc. は適用される連邦公民権法を遵守し、人種、肌の色、出身国、年齢、障害または性別に基づく差別をいたしません。注意事項：日本語を話される場合、無料の言語支援をご利用いただけます。1-800-392-3660まで、お電話にてご連絡ください

हिंदी (Hindi)
Seasons Change Home Health Care, Inc., A Change of Seasons Home Health Care, LLC., and A Change of Seasons Hospice, Inc. लागू होने योग्य संघीय नाग रक अिधकार क़ाननू का पालन करता ह ैऔर जाित, रंग, रा ीय मूल, आयु, िवकलांगता, या  लग के आधार पर भेदभाव नह  करता ह।ै ध्यान द:  य द आप  हदी बोलते ह  तो आपके िलए मुफ्त म भाषा सहायता सेवाएं उपलब्ध ह। 1-800-392-3660 पर कॉल कर।

فارسی (Farsi)
 از ﻗواﻧﯾن ﺣﻘوق ﻣدﻧﯽ ﻓدرال ﻣرﺑوطﮫ ﺗﺑﻌﯾت ﻣﯽ ﮐﻧد و Seasons Change Home Health Care, Inc., A Change of Seasons Home Health Care, LLC., and A Change of Seasons Hospice, Inc.  ھﯾﭼﮕوﻧﮫ ﺗﺑﻌﯾﺿﯽ ﺑر اﺳﺎس ﻧژاد، رﻧﮓ ﭘوﺳت، اﺻﻠﯾت ﻣﻠﯾﺗﯽ، ﺳن، ﻧﺎﺗواﻧﯽ ﯾﺎ ﺟﻧﺳﯾت اﻓراد  ﻗﺎﯾل ﻧﻣﯽ ﺷود ﺗوﺟﮫ :اﮔر ﺑﮫ زﺑﺎن ﻓﺎرﺳﯽ ﮔﻔﺗﮕو ﻣﯽ ﮐﻧﯾد، ﺗﺳﮭﯾﻼت زﺑﺎﻧﯽ ﺑﺻورت راﯾﮕﺎن ﺑرای ﺷﻣﺎ. - ﺗﻣﺎس ﺑﮕﯾرﯾد 1-800-392-3660 ﻓراھم ﻣﯽ ﺑﺎﺷد .ﺑﺎ

ગુજરાતી (Gujarati)
Seasons Change Home Health Care, Inc., A Change of Seasons Home Health Care, LLC., and A Change of Seasons Hospice, Inc. લાુ પડતા  સમવાયી  નાગ રક અિધકાર કાયદા સાથે ુસગંત છે અને  િત, રંગ, રાષ્ટ્ર ય ળ, મર,  અશક્તતા  અથવા લગના આધાર ભેદભાવ રાખવામા ં આવતો નથી. ચુ ના: જો તમે  જરાતી બોલતા હો, તો િન: લ્કુ ભાષા સહાય સેવાઓ તમારા માટ ઉપલબ્ધ છ. ફોન કરો  1-800-392-3660.

አማርኛ (Amharic)

Seasons Change Home Health Care, Inc., A Change of Seasons Home Health Care, LLC., and A Change of Seasons Hospice, Inc. የፌደራል ሲቪል መብቶችን መብት የሚያከብር ሲሆን ሰዎችን በዘር፡ በቆዳ ቀለም፣ በዘር ሃረግ፣ በእድሜ፣ በኣካል ጉዳት ወይም በጾታ ማንኛውንም ሰው ኣያገልም። ማስታወሻ:  የሚናገሩት ቋንቋ ኣማርኛ ከሆነ የትርጉም እርዳታ ድርጅቶች፣ በነጻ ሊያግዝዎት ተዘጋጀተዋል፡ ወደ ሚከተለው ቁጥር ይደውሉ 1-800-392-3660.

Italiano (Italian)

Seasons Change Home Health Care, Inc., A Change of Seasons Home Health Care, LLC., and A Change of Seasons Hospice, Inc. è conforme a tutte le leggi federali vigenti in materia di diritti civili e non pone in essere discriminazioni sulla base di razza, colore, origine nazionale, età, disabilità o sesso. ATTENZIONE:  In caso la lingua parlata sia l'italiano, sono disponibili servizi di assistenza linguistica gratuiti.  Chiamare il numero 1-800-392-3660.